Terms and Conditions

Here's how we collect your personal information on this website and how we protect it.

When you visit this website, we use cookies that recognise your device and record your visit. This allows us to understand your interests and serve you ads or promotional offers according to your interests. 

You can however block cookies through your browser, by going into the privacy settings section of the Tools or Preferences menu (depending on your browser). Please refer to our Privacy Policy for more information Should you decide to block the essential cookies for the site to function described above, you will not be able to purchase products from the site, and may experience difficulties navigating it.

When you make your first purchase, you provide us the information requested and necessary to place the order and have your purchase delivered. This information includes your name, shipping-, email address and phone number. 

We keep your purchase and navigation history on our website to better serve you, unless you ask us to delete it. This will be stored up to 6 months.

After you make a purchase, we may also contact you to enquire about your shopping experience. You can easily refuse to participate by clicking the relevant link on our survey email should you receive one.

You can unsubscribe from email notifications by selecting the unsubscribe options in your mailing settings.

You can also request that all your information be deleted by following the instructions in the "Contact Us" section below. At this point, your information and history will be deleted as soon as any outstanding issue, such as your right to return merchandise according to our return policy, is resolved. 

Return shipping fees are the responsibility of the customer. We will not provide return labels or refund shipping fees. Find out more information about returns here.

Your credit card data will be processed by a secure third party processor. We work with the payment provider Stripe.

We protect your personal information by storing it only with partners that also adopt the highest data security standards. At the moment, we store your personal data with AWS which is certified under the EU-US Privacy Shield. 

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Belgium.

To learn more, you can click here to read our full Privacy Policy.

 

Contact us

If you have any questions about the VERSEAS Privacy Policy and practices, or if you would like your information to be deleted, please feel free to contact us here or at business@verseas.co

For any customer service related inquiries, please visit the contact us section of our website.

For any online disputes related issues, please contact us directly or proceed through the European commission's ODR page

 

VERSEAS LIMITED

UNIT 2A, 17/F, GLENEALY TOWER NO.1 GLENEALY CENTRAL
HONG KONG