International shipping procedure
Shipping information
VERSEAS offers the best possible shipping service. Each order will receive an international tracking code to follow the transit. This code will be included in the order confirmation email as well as instructions on how to track the package.
VERSEAS works with the worlds biggest shipping companies, such as DHL, FEDEX, GLS, DPD, ROYAL MAIL and more.
You can use the following websites to track your order:
VERSEAS TRACKING PAGE
17 Track
Please provide your mobile phone number at the checkout page for this service. Both our stock and international shipping agency are located in Chengdu, China.
Please allow up to 5 days for us to process your order.
Shipping details for each region can be found in the chart below. We are very confident in our international shipping speed and security. However, the days in this chart are estimations which means your delivery may experience a delay. In this case you will hear from us with an update. We are not responsible for any lost or stolen packages. This is beyond our control.
VERSEAS covers import and custom fees and FREE SHIPPING on orders over €300.
|
Counted as business days |
Fee & Duration |
|
Europe Group A: Italy, France, Germany, Spain, Portugal, Austria, Belgium, The Netherlands, Poland, Greece, Bulgaria, Luxembourg |
9€ (8-14 days) |
|
Europe Group B: Lithuania, Slovakia, Slovenia, Estonia, Finland, The Czech Republic, Romania, Ireland, Sweden, Switzerland (max 2KG), Latvia, Denmark, Hungary, Croatia, Norway |
11€ (8-14 days) |
|
United Kingdom |
12€ (8-14 days) |
|
United States of America |
11€ (8-14 days) |
|
Canada |
12€ (8-14 days) |
|
|
13€ (10-15 days) |
|
Malta |
|
|
Australia |
12€ |
|
Asia Group A: Singapore, Thailand, Vietnam, |
10€ (8-10 days) |
|
Asia Group B: Philippines, Malaysia, Korea, Japan |
12€ (8-10 days) |
Import Taxes & Duties
All import tax and duty fees will be covered by VERSEAS. If you are charged any duty/tax fees for your order, please contact us here and include a copy of the invoice so we may settle the charges.
Customs & Regulations
Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time. You are responsible for checking your local postal regulations for restricted items, as we cannot be held liable for any items that are not accepted into the specific destination or region.
Returns
Because of overseas shipment, in most cases, we want to limit returns as much as possible. All orders can be returned or exchanged within 14 days from the date you received your order. VERSEAS does not cover fees for return packages. More info on our Return Policy Page
United States ordersBy placing an order with us, you acknowledge that this sale occurs outside the United States, and that you are importing your order for non-commercial (personal) use. You also acknowledge that you will be listed as the importer for US Customs and Border Protection purposes and that your order will be imported into the United States in accordance with the necessary customs requirements.
To simplify this process, your order indicates your agreement to authorize VERSEAS to appoint a designated carrier/customs broker, where applicable, as your unpaid agent for customs purposes by executing a power of attorney applicable to a single noncommercial shipment. Your order serves as an electronic signature indicating your agreement to the following, as required by US Customs and Border Protection:
“The designated carrier/customs broker is hereby authorized to execute, as an unpaid agent who has knowledge of the facts, pursuant to the provisions of section 485(f), Tariff Act of 1930, as amended, the consignee’s and owner’s declarations provided for in section 485 (a) and (d), Tariff Act of 1930, as amended, and to enter on my behalf or for my account the goods described in the attached invoice which contains a true and complete statement of the facts concerning the shipment.”
Your authorization permits the carrier/customs broker to file the customs entry on your behalf for any order that is over $2,500, or otherwise requires formal entry.
Please note: Estimated delivery times are determined by the number of business days (Monday to Friday, excluding holidays) from the day your order is placed. These are estimated delivery times only and are not guaranteed.